The scheduling here is very flexible. Pay rate is competitive with many other contractor call centers. Work isn't too challenging.
Inconvénients
Don't expect great benefits, they cost an arm and a leg. A somewhat secure job, as long as you never get too comfortable! There are people doing the same job as you, getting paid much more. Avoid a certain wireless company account!
Réponse de TP
8y
We appreciate your positive review and we aim to provide our employees a stable job with great benefits and competitive income. If you wish to share your feedback, please go to http://bit.ly/TPHR-form. By sharing your feedback, you are helping us ensure issues are properly addressed and proper actions are taken. Thank you.
The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.
Inconvénients
Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.