Awful Management - Avis employé Customer Service Representative TP

2,0
31 juil. 2018
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The campaign I was on was interesting and the client company was fantastic.

Inconvénients

The management showed no structure in rule enforcement. They don’t get their friends in trouble even if they break basic rules, but will write up other agents for things that are accidental or not a big deal. Administration doesn’t do much to make themselves available and advocate for agents.

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Réponse de TP
7y
We're sorry to learn about your experience. We aim to provide employees a great working environment and we are truly sorry that we failed to meet your expectations. Hope you can share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com in order for us to investigate on this matter. Thank you.

Découvrez plus d’avis sur TP

5,0
8 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great leadership with excellent communication.

Inconvénients

Workload can become stressful from time to time but a true team environment means there is always help available.

3,0
9 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Inconvénients

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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