Basic call center work, nothing extravagant. - Avis employé Customer Service Representative TP

3,0
16 juil. 2012
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good overall attitude and morale with co-workers. Willing to work with their agents to ensure productivity and goals are met. 8-week in-depth training with call handling, products, and services. Lots of theme weeks with dress-up and rewards.

Inconvénients

Low pay for call-center work. Meeting the quota for sales can be difficult. Constantly watching call stats and stress level can get overbearing. These should be expected with the mundane work of a call center.

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5,0
5 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Inconvénients

Nothing I can think of thats a con

3,0
4 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Inconvénients

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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