OK if they train you right!!! To Much Stress!! - Avis employé Inbound Customer Service Representative TP

3,0
16 juin 2012
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Decent pay, Good co workers. Flexible Schedule. Was Good before transferring to Boca location.

Inconvénients

to many managers, training incomplete, contractors are not understanding, and can be very stressful. Not given all info until training started.

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Réponse de TP
8y
Thank you for the positive comments. Our goal is to make sure we provide our employees proper and extensive training to enhance their skills and prepare them future career opportunities. Best regards.

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5,0
8 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great leadership with excellent communication.

Inconvénients

Workload can become stressful from time to time but a true team environment means there is always help available.

3,0
16 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Inconvénients

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Réponse de TP
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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