Regarding My Four Months Stay In The Teleperformance - Avis employé Inbound Customer Service Representative TP

3,0
15 mai 2017
Recommande
Approbation du PDG
Perspective commerciale

Avantages

In the period of training like product orientation and English communication, you will get familiarized with the American culture. You will learn the abbreviation of the states. And, the way how you communicate with the Americans by calling them their first name. During the product orientation, you would be enhanced to use the apps. So in the on hands training in the production, you would not be disoriented while doing your job.

Inconvénients

On the second product orientation training, it is called the upgrade. In my case is the trainer has strict rules like no notebooks would be used to take down notes. So, there are different types of learner, and different types of adaptation during the training period. So, it is very hard to adjust from that type of situation. So either the trainee would decide to flee or to fight ahead for the success of his career goal.

avatar
Réponse de TP
9y
Thank you for the positive feedback. We definitely make sure our employees are trained and equipped with the skills needed for their job so that they could be productive and efficient at work. All the best!

Découvrez plus d’avis sur TP

5,0
2 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Training is very helpful to employees

Inconvénients

There is nothing bad about this company.

avatar
Réponse de TP
2d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
3,0
4 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Inconvénients

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

Voir les avis par: Utile|Évaluation|Date|Tout