COmplete garbage - Avis employé Inbound Call Center Agent TP

1,0
10 févr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home. The company is so chaotic you can get away with certain things.

Inconvénients

complete garbage, training postponed cause IT kept sending wrong equipment. Trainer was openly negative about the company. Lots of favoritism . If youre a certain race you will have an easier time. They dont seem to have any competent staff whether it be the help desk or supervisors. They use a multitude of complicated systems that never work right and it takes forever for management to do anything about it .

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Réponse de TP
1mo
Thank you for your feedback. We would appreciate learning more about your experience and specific ways that we can improve. Can you please provide us with specific feedback at http://bit.ly/TPHR-newform. Thank you. regards TP Canada

Découvrez plus d’avis sur TP

5,0
5 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Inconvénients

Nothing I can think of thats a con

3,0
4 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Inconvénients

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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