Pathetic courier service and used filthy and bad language by the staff - Avis employé Customer Service Representative TCI Express

Booked a parcel, delayed for 10 days,when contacted negligent answers, and staff used F' s and B's....mother...baap...behan words used....even the management people did not take any serious action...I have all the call recordings...wil file a defamation case against TCI and go legally