Customer Service Rep - Avis employé Employé (anonyme) Systems & Methods

1,0
20 févr. 2018
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The pay pay was good for overtime and holidays

Inconvénients

The managers were extremely clique like and messy. The hours were stupid on. The regular pay was not enough for the amount of stress that the job caused, nor did the pay balance out the fact that you are getting cussed out just about the whole day everyday.

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Réponse de Systems & Methods
8y
Thank you for your feedback! We are glad you valued the competitive pay. We are sorry that your experience as a Customer Service Representative at SMI was stressful. Unfortunately, we are unable to control clients’ actions or words when they call in, we can only control our response and make sure to have managers available to assist you whenever needed.

Découvrez plus d’avis sur Systems & Methods

5,0
24 janv. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Very good place, everyone is helping each other and understanding, definitely a family environment! It was such a great experience for me

Inconvénients

I didn't find any cons at SMI

1,0
16 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Schedule & CEO has Christian values

Inconvénients

Toxic From the Top Down This was hands down one of the worst work environments I’ve experienced, entirely because of management. They were arrogant, condescending, and openly hostile, treating employees like they were incompetent instead of offering actual leadership. Training was a joke—confusing, rushed, or nonexistent—yet management had no problem blaming employees for mistakes caused by their own failures. What truly made this place unbearable was how management protected each other at all costs. They closed ranks, ignored legitimate concerns, and shut down anyone who dared to speak up. Accountability did not exist unless you were below them. Favoritism and ego ruled the workplace, not professionalism or respect. If you’re looking for support, growth, or even basic human decency from leadership, stay far away. This place burns through employees for a reason.

2
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