Customer service is my goal - Avis employé CSA - Customer Service Associate Sixt

5,0
7 août 2019
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great opportunities to grow up

Inconvénients

Sometimes management forget about CSA who are the last link of the chain

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Réponse de Sixt
6y
Hi there, thank you for your review. It is great to hear how you enjoy utilizing SIXT opportunities to advance your career. Thank you for your feedback - every part of SIXT is vital to our operation. We wish you continued success here at SIXT.

Découvrez plus d’avis sur Sixt

5,0
19 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Excellent work environment, helpful managers

Inconvénients

It only takes one or two customer reviews to affect you negatively. Disproportionate to the number of customers you handle.

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Réponse de Sixt
2mo
Dear former employee, thank you for sharing your experience with us in Phoenix. We're glad to hear that you enjoyed the work environment and found our managers helpful during your time with Team Orange. We also hear your feedback on the impact of customer reviews on individual performance metrics. We understand this can feel disproportionate at times, and it's valuable input as we continuously review how we measure and support our teams. We wish you all the best in your next role. Best regards
1,0
4 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

It's an unrecognized job by management, they don't care about you unless you make them more money so they get bonuses. All they care about is performance metrics, no matter what you do to your co-workers.

Inconvénients

Expected to work in an outdated color arrangement that is mostly black. When it's 100 degrees out, on hot asphalt, not ideal. They expect you to log the tiniest damage so that they can bill the customer. Do they not take depreciation on the cars. Their fuel gages are wonky and don't work right. I believe they are charging customers for fuel when they shouldn't.

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Réponse de Sixt
1d
Dear former employee, Thank you for taking the time to share your experience. We're sorry to hear that your time at SIXT did not meet your expectations – feeling unrecognized and unsupported at work is something we take seriously. We would genuinely like to learn more about your experience in a personal and confidential conversation. Please feel free to reach out to us at talents@sixt.com – your feedback matters to us. Best regards
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