Toxic - Avis employé Customer Support Manager ServiceNow

1,0
24 janv. 2016
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Shares are the only positives

Inconvénients

Extremely toxic environment. Abusive language used by upper management especially in the Customer Support Area. Intimidation tactics used by both upper and lower management to make you abide to their own rules. You are totally spared if you rub shoulder with managers, if you talk your mind you are sacked without proper reason. It is totally expeditive especially if you are deemed not appropriate to fit to the upper manager's tastes. Any team member that praises managers, will in their good books and will be safe from sacking and oppression.

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5,0
3 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Big Tech health + vision + dental benefits

Inconvénients

Significant change and movement in org.

3,0
24 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Inconvénients

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

1
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