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Service Management Group

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Headed to the right and up - Avis employé Employé (anonyme) Service Management Group

5,0
17 mars 2025
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great onboarding process and decent benefits package. Leadership and peers have all been very welcoming and supportive to get me up to speed. Solid investments in the platform opening up good innovation strategy.

Inconvénients

Work needs to be put into a career ladder but it's acknowledged and underway.

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5,0
8 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The team is very supportive and always willing to help troubleshoot complex issues.

Inconvénients

I don't see any cons here, You can see the direct impact of your technical support on client satisfaction.

2,0
11 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Unlimited PTO Interesting clients Work from home Average pay

Inconvénients

Unimpressive middle managers No oversight on team leadership Intentional lower wages ($40k - $80k under industry averages depending on location) Poor strategy has led to client churn and layoffs

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