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      Service Management Group

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      Avis sur Service Management Group

      Company is transforming - Avis employé Employé (anonyme) Service Management Group

      4,0
      30 sept. 2025
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Amazing people and the team culture is strong. Unlimited PTO and remote work are a huge plus.

      Inconvénients

      Lots of internal changes, leadership needs to be more clear on direction of company. Also unclear career pathing.

      Découvrez plus d’avis sur Service Management Group

      5,0
      8 avr. 2026
      Support engineer
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      The team is very supportive and always willing to help troubleshoot complex issues.

      Inconvénients

      I don't see any cons here, You can see the direct impact of your technical support on client satisfaction.

      2,0
      11 avr. 2026
      Senior csm
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Unlimited PTO Interesting clients Work from home Average pay

      Inconvénients

      Unimpressive middle managers No oversight on team leadership Intentional lower wages ($40k - $80k under industry averages depending on location) Poor strategy has led to client churn and layoffs

      Voir les avis par: Utile|Évaluation|Date|Tout
      Recherches associées: Offres d’emploi chez Service Management Group | Salaires chez Service Management Group | Avantages sociaux chez Service Management Group | Entretiens chez Service Management Group
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