Bait and Switch - Avis employé Customer Success Associate Scan.com

Thank you very much for your feedback. In the interests of transparency, we felt it was right to reply. The role you were recruited for was in our B2B Customer Success Team. We were clear on the requirements for the role through the job description, interview process and onboarding. Customer Success does mean something different in a SAAS environment and we were clear to point out the differences as we are not a SAAS business. It is clear there wasn't a match on expectations and we wish you the best of luck in your future career.