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      Rugged Outfitters

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      Avis sur Rugged Outfitters

      Customer Service Representative - Embroidery Department - Avis employé Employé (anonyme) Rugged Outfitters

      5,0
      27 juin 2017
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Casual Atmosphere, Rapidly growing company, Management and Owners are very fair, understanding and approachable, willing to work with you if you are having difficulties. Relaxed environment, friendly staff. Highly recommend this company for anyone looking for a career in customer service, as this company has huge growth potential.

      Inconvénients

      I cannot think of a single negative thing to say about this company. One of the best companies I ever worked for.

      avatar
      Réponse de Rugged Outfitters
      7y
      While your lack of "Cons" is nice to see, we're under no illusion that there are always ways to enhance our business and make it better for employees and customers alike. We're happy to have had you as part of the team and hope your current situation is just as fulfilling.

      Découvrez plus d’avis sur Rugged Outfitters

      5,0
      29 avr. 2019
      Employee
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Casual work atmosphere, flexible scheduling, snacks and drinks provided free, great sense of teamwork, responsive and respectful management

      Inconvénients

      Busy season is fast-paced and somewhat stressful

      1
      1,0
      26 mai 2018
      Customer service
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Ok pay and you can pretty much wear whatever you want to work

      Inconvénients

      Overworked and under paid nothing but favoritism across the board !!!! The only way you get anywhere with this company is if you babysit the bosses kids or if you chauffeur them around on the weekends!!! They only care as long as your killing your self during the busy season!!! As soon as it slows down they could care less about you!!!! Don’t waste your time working here your better off working at BK!!! The benefits suck there’s no 401K oh and no employee handbook or written company policy. As far as personal/vacation days you don’t even know how many you have as they aren’t put on your paycheck and if you ask “management” they take forever to let you know sometimes you won’t find out if you have any until payday!!! The office manager is a big joke the employees don’t respect him and he gossips about other employees to each other like high school. If you do call out don’t tell them why because your personal business will be spread around the office when you return. I could go on but I think my point has been made. When you have complaints to the owner they don’t care and they lie and make promises to appease you for the moment.

      2
      avatar
      Réponse de Rugged Outfitters
      7y
      One of the things about working in a laid-back business environment is that teamwork often builds out-of-work friendships which, as you mentioned, can culminate in things like babysitting gigs and getting rides with a coworker. We're sad you construed these things as favoritism -- something that's frowned upon in our workplace. The only "favoritism" we like to display these days shows up in bonus checks at the end of the year for team-player employees with a great work ethic. While we haven't yet implemented a company-wide retirement investment program, we have revamped our Employee Handbook and upped our game in the HR department to ensure everyone has access to all the information they need. On top of this, office management is always available to discuss issues that need attention to ensure our employees never feel the need to vent online instead of in person. Thanks for the time you put in with us, and good luck in your future endeavors!
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