No connection between office and field staff. They do not promote from within and the pay is not at all commensurate with the amount of work you do. Not even close to the amount they said I could make with bonuses. No support, no real training. They throw you in the cesspool and hope you can swim. Everyone on my team has a second job just to survive because the pay is so low. The billing process is a complete disaster as no one takes care of it. They didn’t renew the contract of the person that was finally fixing it. and now they expect their reps to do all of it themselves. BS.