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      CSM - Avis employé Customer Success Manager (CSM) Reputation

      2,0
      5 févr. 2025
      Customer success manager (csm)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      HR’s work to try to make the company feel cohesive.

      Inconvénients

      The turnover/layoffs of good talent was very concerning.

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      Réponse de Reputation
      1y
      Thank you for sharing your feedback. We appreciate your recognition of HR’s efforts to foster a cohesive workplace. We understand that employee departures can be unsettling and will continue to evaluate how to support our team while aligning with the company’s long-term goals. We remain committed to building a strong and engaged workforce and appreciate your feedback. We wish you the best in your future endeavors.

      Découvrez plus d’avis sur Reputation

      5,0
      7 nov. 2025
      Customer success manager (csm)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great management, lots of resources to ensure success in your role.

      Inconvénients

      It can be difficult for cross-department collaboration with everyone being in different time zones.

      2,0
      13 mai 2026
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Inconvénients

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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