Avantages
The Reputation.com name is recognized because their ads play everywhere, so that's nice. They also have free lunch and will give you their base product for free, but the value prop of their product is unclear unless you're wealthy or being stalked by strangers
Inconvénients
People who want their online past erased are not college students with drunken photos, they're finance people who were caught embezzling, doctors who committed malpractice, folks who committed sex crimes, etc. Working with them is extremely demoralizing and feels slimy. Their hours are extremely long and they recently lost a lawsuit for not paying sufficient overtime. The company is led by a Harvard-guy who really drinks his own Kool-Aid and has a matching haircut.