Customer Service - Avis employé Employé (anonyme) Rakuten

1,0
16 janv. 2018
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Free Food and Casual Dress Code.

Inconvénients

Management is horrible. Employees are clickish, talked to my manager twice in a month and she really could not be bothered with me. The team I was assigned to was mad that Ebates went outside the click to hire me and was given little to no guidance on my actual position. Instead of learning my job, I had to learn all customer service and spend 10 minutes a day trying to learn my actual job. However, the "team" didn't want anything to do with it and half assed the training. I finally had enough and walked out. The also jack you around with pay as well. I was supposed to be salary and wound up being hourly at a lower rate then originally agreed upon. Would have told them to bug off sooner but I needed a job. Stay away from this place!!!

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5,0
25 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Inconvénients

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4,0
22 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Inconvénients

There were no cons while I was there

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