A stepping stone but wouldn’t recommend - Avis employé Sales Representative RAC

1,0
18 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I worked with some lovely people at the RAC, if you manage to stay and pass probation, you gain some respect and make friends. Basic salary is not too bad. There’s structure and the training is good.

Inconvénients

Bonus is capped and it’s extremely hard/almost impossible to earn maximum bonus. Although close colleagues can be friendly, it’s not a great environment. Always someone in tears. Always being made to feel that you’re failing despite working with software that is very out of date and processes that are frustrating. You’ll get hero shoutouts (certificates) for achievements which are soon forgotten and you’re blamed for company failings shortly afterwards. Good people aren’t valued. There doesn’t seem to be a complaints department so frustrated customers just keep getting sent round in circles ruining sales conversion! Shifts are different each day and designed to benefit the company. They don’t consider the impact on the employee.

avatar
Réponse de RAC
2w
Thank you for taking the time to share your feedback. We’re really pleased to hear that you built strong relationships during your time here and found the training and structure helpful -that’s important to us. We’re sorry to hear about your experience in other areas. Creating a positive, supportive environment where people feel valued and set up to succeed is something we care deeply about, and it’s disappointing to hear your experience. Your comments around targets, recognition, systems, and shift patterns are all taken seriously, and we know how important it is that these feel fair, achievable, and consistent so we'll be taking this away to look at with the relevant teams. We’re continually reviewing how we support our colleagues, from the tools and processes we use, to how performance is recognised and how feedback is actioned -and insights like yours help highlight where we need to improve. Thank you again for your honesty, and we wish you all the best in your next role.

Découvrez plus d’avis sur RAC

5,0
25 nov. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Part time, flexible schedule, independent

Inconvénients

Last minute changes, hours dropped at last minute

4,0
6 janv. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Love working with people daily

Inconvénients

Long hours but 2 days off weekly

Voir les avis par: Utile|Évaluation|Date|Tout