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      QVC

      Fait partie de QVC Group

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      Avis sur QVC

      Customer care representative - Avis employé Employé (anonyme) QVC

      3,0
      11 juil. 2016
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      The staff discount is always a pro plus people are always friendly to work with and a really friendly environment.

      Inconvénients

      The targets are an absolute joke and are just about possible

      Découvrez plus d’avis sur QVC

      5,0
      21 juin 2026
      Order service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexibility to work from home.

      Inconvénients

      High call volume. Can't even sip water before the next call is coming through

      1,0
      20 juin 2026
      Customer service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Only pros - wfh and you get a nice discount

      Inconvénients

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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