Only as good as you expect 3 - Avis employé Cudtomer Service Representative QVC

4,0
24 janv. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Employee discount and set schedule

Inconvénients

Dealing with unhappy customers, after you reach the last step of your raises then you won't receive anymore, upsell goal hard to achieve.

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5,0
30 avr. 2026
Stagiaire (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Welcoming team & good place to learn

Inconvénients

Remote work made it difficult to build connections

1,0
20 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Only pros - wfh and you get a nice discount

Inconvénients

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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