Not bad - Avis employé Commercial Auto Customer Service Representative Progressive Insurance

3,0
21 août 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexibility of schedule during seasons when it’s less busy and having monthly team meetings to have a break from the phone.

Inconvénients

Opportunity growth talked about but not implemented. Sometimes escalation line wouldn’t take calls which made interactions worse

Découvrez plus d’avis sur Progressive Insurance

5,0
30 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Strong Leadership Consistent Strategy People Oriented Culture

Inconvénients

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4,0
1 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Inconvénients

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

Voir les avis par: Utile|Évaluation|Date|Tout