Not My Favorite Role - Avis employé Claim Support Staff Progressive Insurance

3,0
17 janv. 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible scheduling, remote, pay is better than most call centers

Inconvénients

Training was horrible. A lot of people have quit the position because our scope of responsibilities seems to be un-clear.. We end up doing a lot of the claims adjuster's light work without getting the pay advantage or Opportunity to apply for the claims adjuster position. Position is generally very stressful because call, complain, request a super visor but supervisors never answer, so you ultimately end up staying on long calls with no resolution because your abilities are limited as a whole. The role just wasn't for me.

Découvrez plus d’avis sur Progressive Insurance

5,0
6 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good company to work for. Love it

Inconvénients

None that I know about of

2,0
4 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Inconvénients

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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