Trust the numbers - Avis employé Customer Service Representative Progressive Insurance

1,0
28 août 2012
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pay is great. No one can touch that in this area.

Inconvénients

You will be worked like a dog and anyone who objects is labeled negative. The best advice I got was"Progressive says they want your opinion and feedback, they really don't. Just nod, tell them every idea they come up with is great." She was right! Five years later, that woman is still working there, getting promoted while her peers who spoke up are gone. I tried speaking up a couple times, not worth the label of being negative. As an example of my newly restored belief in just doing what I'm told, we had a powerpoint about a new program. One of the pages (after a quick technical explanation) said "Trust the numbers...the numbers are correct" People laughed, but after six years, I said, yep, I trust the numbers. Because, really, who and I to tell management how to run the company in the ground. They need no help!

Découvrez plus d’avis sur Progressive Insurance

5,0
30 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Strong Leadership Consistent Strategy People Oriented Culture

Inconvénients

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4,0
1 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Inconvénients

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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