Avantages
Nice office, desk, chairs, equipment, etc. Coworkers are great, enough coffee available to put Starbucks out of business. The company is making so much money its unreal so there is stability there. The "inside" office staff get fed all the time, go to the movies, bowling, or other functions. "outside" reps get to make their own hours. They like diversity, with special "clubs" for certain races and homosexuals, very "PRO" everything, very liberal. This can get you promoted quickly. They are very socially aware and want to be everything to everyone.
Inconvénients
Ready for the truth? 10+ year employee. I have seen over 100 people come and go in my small office. I have seen the ENTIRE multi department/level management fired in one month. I have seen massive growth in the company. Sadly, I see the greed. Over the last 10 + years the company has had major restructuring. With this came changes year after year that effect the possibility and growth of employees. Inconceivable models for objectives and employee evaluation. Impossible metric measurements and requirements all of which prevent growth as a career. I see supervisors with a 3rd of the tenure I have only because they live in another metro or state area and got promoted, but have no idea what they are doing. I see management restructuring that creates a ladder impossible to climb. The pay and benefits are just enough to keep you there, but the micro management will make you want to leave. It is insane how hard management makes this job. Constant process change, information is force fed via emails with no time to review it. Process, guidelines, and hard rules create wars with repair facilities and customers. Oh, we are all about the customer, right? Ask Flo. We could care less unless its a paying policy holder, then we have to practically attempt to seduce them and become facebook buddies with every paying customer. The non paying or claimants are ignored. Its all about numbers, metrics, and the most ridiculous customer survey system that directly effects the employee evaluation, promotion or financial compensation increases. For a select few, reps like me, who can get to a certain level, its good compensation with the bonus, which is the only reason many employees put up with the job. Management are insanely compensated in a bonus structure.. as most have been there forever. Its all about the $, never forget that part. Its a for-profit company, shocker, I know. Employees were at one time valued, now we are just robots, just another employee number. Lastly, it depends on where you are located, as even though its the same company nationwide, it is managed vastly differently everywhere. Example: friend moves from my state to another, same company and position, suddenly this friend can wear shorts in the summer, has a completely different metric performance system and job objectives.