Great Culture, Sucky Metrics - Avis employé Customer Service Associate Progressive Insurance

4,0
18 juil. 2016
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Culture was great, I didn't feel micromanaged, it was very open, made a lot of friends, felt like I had the freedom to do as I wanted

Inconvénients

Metrics, I'm the sort of person that likes to recap and make notes after my calls rather than take notes while the next call has already started. This made my overall metrics bad.

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5,0
30 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Strong Leadership Consistent Strategy People Oriented Culture

Inconvénients

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4,0
4 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great supervisor, and great coworkers. Training was good and I left training fully able to do my job with confidence. Sometimes we have fun meetings to attend. Can work in office when we want which is nice on days I want to get out of the house since I work remotely.

Inconvénients

Low pay for work load and responsibilities. Extra responsibilities don’t equal extra pay. Very micromanaged and timed per task which can be stressful if a task takes longer than it should due to circumstances outside of your control. Low raises even with high performance rating.

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