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      PlanSource

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      Avis sur PlanSource

      RUN. RUN FAR AWAY. - Avis employé Client Account Specialist PlanSource

      1,0
      6 août 2024
      Client account specialist
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Direct management was fantastic, understanding, and accommodating when PS as a whole was not.

      Inconvénients

      I've been with PlanSource a few years. I've heard that the company was fantastic to work for with incredible opportunities. That certainly is not the case anymore. PlanSource's leadership team has shown time and time again that it does not care about the happiness and wellbeing of it's lower level employees. The Executive Leadership Team (ELT) has shown this as recently as today where our new CEO went on a tirade full of disrespectful tones and by carpet bombing swear words throughout. The reason for being upset? He saw negative Glass Door reviews. This single action perfectly encapsulates the kind of treatment PS advocates for and is only getting more and more abusive by the day. The pay is trash; and the most recent round of increases gave you a 90% chance to get a 1% raise, regardless of how well your performance is marked. Raises seem to given based more on favoritism rather than merit. The fact that this is even an opportunity in 2024 is insane. This company is a sinking ship and is more concerned with filling it's cargo by squeezing their clients for every penny they're worth than fixing the gaping holes in it's hull.

      avatar
      Réponse de PlanSource
      1y
      We’d like to address a few of the comments in your review. PlanSource is a great place to work, and our new leadership firmly believes our culture and customers are a priority. Our leadership team is committed to being transparent and we are asking the same from our employees. We want people to be here that want to be a part of a winning culture and feel comfortable voicing concerns internally so we can take appropriate steps as needed. Our pay for performance philosophy is comparable to, and in many cases, leads industry standards. It continues to be an important part of the way PlanSource recognizes the work of our team members who make a positive impact to our clients each day. Additionally, I can assure you the company is not a sinking ship and is doing well. We value our customers and employees and continually listen to feedback to improve. I would encourage you to reach out to an executive team member or HR to discuss your concerns in detail, we would welcome the opportunity. Sharon Brand Chief People Officer

      Découvrez plus d’avis sur PlanSource

      5,0
      21 janv. 2026
      Solutions consultant
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Exciting company culture and fast paced. Management wants their employees to succeed and thrive.

      Inconvénients

      Some leadership changes towards the end of my work there, but it seems like that has been smoothed out.

      avatar
      Réponse de PlanSource
      4mo
      Thank you for taking the time to share your experience and for the kind words about our culture and leadership. We’re glad to hear that the fast-paced, environment and the focus on helping employees grow and succeed stood out during your time with us. We’re grateful for the contributions you made during your time with us & wish you continued success in your next chapter. - The PlanSource Team
      3,0
      14 janv. 2026
      Account manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Remote or Hybrid work schedule, if you live outside of the city limits. Unlimited PTO policy, but is PTO ever unlimited.

      Inconvénients

      There is not much room for advancement, if you’re not connected. Most of middle management and above are not POC. All the strong POC leaders were here today, gone the next day! The staff is overworked and underpaid. Only way to receive a higher salary is to resign and reapply. I survived a few CEOs, and once this last one came in all the tenured staff were being let go. Normal, if a new Executive comes in but there people were 15+ years in. This new PlanSource does not seem as if it cares much for their employees. Most of the workload is being outsourced to India. I’ve seen good, hardworking dedicate people get axed during my time! Not sure they’re invested in retaining good talent! Definitely a swim or sink culture, You will not get much help with learning the Benefits Admin system. It’s sort of a self-guided dive in approach.

      avatar
      Réponse de PlanSource
      4mo
      Thank you for sharing your perspective and for the time you spent contributing to PlanSource. We appreciate the candor that comes from firsthand experience and long tenure. As the company continues to evolve, we remain committed to supporting our people and creating an environment where employees can succeed and grow. Your feedback is heard and valued. We wish you continued success and all the best in your next chapter. — The PlanSource Team
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