Do not work for their Implementation Dept - Avis employé Employé (anonyme) PlanSource

2,0
9 janv. 2019
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great software and services, some positions allow for work from home, flexibility with schedules. It seems like other departments have a positive culture.

Inconvénients

The Implementation department can’t support the volume of clients coming in. The workload is beyond absurd with no incentive or overtime paid, little to no support or help, and virtually no training. The department is in disarray with employees quitting left and right, most of which barely stayed for a year. It doesn’t matter how many times you contact management for help, they don’t have time to respond until it becomes an escalation. They just keep assigning new clients because their hands are tied. I’m sure someone from HR will see this and respond to this in a similar manner to the other negative reviews on here. I hope they can fix things because it would be a great place to work if it was a functioning department with proper training and resources (especially for 4th quarter) but until then, steer clear of working for Implementation!

avatar
Réponse de PlanSource
7y
Thank you for your review and feedback. I am sorry your PlanSource experience was different. We value our employees above all else and always strive to cultivate a positive, nurturing work environment. It’s no excuse, but just to put it in context: our business is cyclical and Q4 is the busiest time of the year, especially for our implementation team. That is the nature of the industry we serve. We are very proud of our implementation team as they onboard new clients and allow them to have a successful open enrollment. Work load during this time is heavy and the team goes above and beyond to make sure our clients have a best-in-class experience. During these busy times, PlanSource puts together a number of initiatives to help employees with their workload – increased hiring, simplified processes based on prior year’s experiences, in-office massages, yoga, fun team activities and other health breaks – to stay positive. It is a process that we continually try to improve, and feedback such as yours is incredibly valuable in our efforts. We will put it to good use. We wish you the best of luck in your future endeavors and appreciate your time to leave us feedback.

Découvrez plus d’avis sur PlanSource

5,0
21 janv. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Exciting company culture and fast paced. Management wants their employees to succeed and thrive.

Inconvénients

Some leadership changes towards the end of my work there, but it seems like that has been smoothed out.

avatar
Réponse de PlanSource
5mo
Thank you for taking the time to share your experience and for the kind words about our culture and leadership. We’re glad to hear that the fast-paced, environment and the focus on helping employees grow and succeed stood out during your time with us. We’re grateful for the contributions you made during your time with us & wish you continued success in your next chapter. - The PlanSource Team
3,0
23 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Industry Exposure - Networking Opps - Good Team Morale - Strong Marketing Investment - Fun Corporate Events

Inconvénients

- Business shifts are volatile based on whatever Vista wants - Ebbs and flows from net new logo to in-house revenue gen based on culture for that year - Seldom true 'leaders' if any at all - Classic corporate politics runs the show

avatar
Réponse de PlanSource
16h
Thank you for taking the time to share your feedback and for recognizing several positive aspects of your experience at PlanSource, including the industry exposure, networking opportunities, team morale, marketing investment and culture-building events. We’re sorry to hear that other parts of your experience did not feel as positive. PlanSource is a growing business in a fast-moving industry, and we know that change can create moments where priorities, communication, and leadership alignment matter even more. That’s why we remain focused on being transparent with our teams, continuing to invest in our people and strengthening a culture built on collaboration, accountability, and trust. We appreciate your perspective and the contributions you’ve made during your time at PlanSource. We wish you continued success. -- The PlanSource Team
Voir les avis par: Utile|Évaluation|Date|Tout