Avantages
Working remotely & setting your own schedule is a HUGE plus! My manager is amazing, willing and able to coach and always has our backs.
Inconvénients
The caseload and expectations are completely unattainable. All security clearance interviews are handwritten (43 pages of questions on Subject interviews). Use of technology to better serve the customer and the Subjects is non-existent...they still use fax machines to transmit documents. All cases go to a reviewer (never the same reviewer) and all reasons that cases are reopened are subjective to that reviewer and their understanding of the requirements. I would encourage anyone looking at the company for employment to look elsewhere. You will not have a life outside of this job and the outrageous requirements.