Percepta - the place where job satisfaction, progression and motivation go to die - Avis employé Employé (anonyme) Percepta

1,0
16 nov. 2012
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Local (for people that happen to live near it) Good work/life ratio

Inconvénients

Lack of progression is a serious issue within this company - Percepta offer less employee development than a sandwich shop in Burnley, coupled with the disparate salarys in comparison with Ford, it is very difficult to not feel somewhat short changed. I was lucky to work in one of the better (more grown up) positions, but every day was a grind, every call or email received was bleak and difficult to resolve - coupled with the fact that I was not given the right access or tools to do the job in hand, made the posion untenable. I soon realised that I was little more than a filter between Ford management and the customers. The words "corporate Zombie" will become very familiar if you accept an offer of employment here, never will you feel so undervalued or superfluous to the client (Ford), never will you recieve a nod for a job well done, but will always be made an example of if a foot is put wrong - with this is mind, there is little incentive to do anything but the bear minimum. Job satisfaction is non existant in this pit of dispair.

Découvrez plus d’avis sur Percepta

5,0
7 janv. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

There is room for growth. Great health benefits. Flexible schedules. Great perks.

Inconvénients

Compensation - Pay is low

avatar
Réponse de Percepta
5mo
Twenty years and still going strong — thank you for growing with us! We're grateful for your continued dedication and thrilled to hear that flexibility, benefits, and perks have made a difference along the way. Your feedback helps us keep striving to do better and support the incredible people behind the work. Appreciate you!
4,0
10 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

Inconvénients

Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

Voir les avis par: Utile|Évaluation|Date|Tout