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      OpenTable

      Fait partie de Booking Holdings

      Employeur impliqué

      Avis sur OpenTable

      It's a good place to start and gain experience. - Avis employé Customer Support Representative OpenTable

      3,0
      20 juin 2025
      Customer support representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      The company offers good training, quality equipment, a well-located office, and lunch benefits when in the office

      Inconvénients

      Supervisors are often overwhelmed with their workload and, understandably, may not always be available to provide the robust support needed when major issues arise. Additionally, there aren’t enough experienced senior team members to rely on, partly due to frequent changes in team structure. Workflows and processes are unnecessarily complicated, with too many steps, which makes escalations slower and more difficult than necessary.

      avatar
      Réponse de OpenTable
      7mo
      Thank you for taking the time to share your feedback. We appreciate hearing both the positive aspects of your experience and the areas where we can improve. We recognize the challenges around workload, team experience, and processes, and we take this feedback seriously as we work to streamline workflows and provide the support teams need to succeed. Thank you again for your honesty and contributions to the team.

      Découvrez plus d’avis sur OpenTable

      5,0
      2 mars 2026
      Product manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great place to work - really good work life balance and culture.

      Inconvénients

      Not much to say, everything is good

      1,0
      5 juin 2026
      Marketing
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      * It's a great brand * Great partners * Decent product with strong distribution

      Inconvénients

      * Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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      Recherches associées: Offres d’emploi chez OpenTable | Salaires chez OpenTable | Avantages sociaux chez OpenTable | Entretiens chez OpenTable
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