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      OpenTable

      Fait partie de Booking Holdings

      Employeur impliqué

      Avis sur OpenTable

      Good Company - Avis employé Customer Service Representative (CSR) OpenTable

      4,0
      16 janv. 2024
      Customer service representative (csr)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      The management is flexible to life and work balance. The co-workers were encouraged to be respectful and courteous to each other as well as to the customers. Very good benefits.

      Inconvénients

      The weekday employees and account managers take a week off twice a year, with no acknowledgment to the lower workers working 24/7 who must handle the customers. There used to be comp days given to the lower employees but when I left, that was taken away. The upper corporate managers promised no layoffs, however, nearly 60 employees were laid off abruptly in 2023.

      Découvrez plus d’avis sur OpenTable

      5,0
      2 mars 2026
      Product manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great place to work - really good work life balance and culture.

      Inconvénients

      Not much to say, everything is good

      1,0
      5 juin 2026
      Marketing
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      * It's a great brand * Great partners * Decent product with strong distribution

      Inconvénients

      * Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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      Recherches associées: Offres d’emploi chez OpenTable | Salaires chez OpenTable | Avantages sociaux chez OpenTable | Entretiens chez OpenTable
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