Very good employer - Avis employé Customer Service Representative (CSR) OpenTable

5,0
21 nov. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The company offered good pay and benefits. The management was very compatible.

Inconvénients

The company was affected by restaurants that went out of business due to the shutdowns in 2020. The management tried very hard to help restaurants and their employees but was forced to finally take cost-cutting measures.

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5,0
2 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great place to work - really good work life balance and culture.

Inconvénients

Not much to say, everything is good

1,0
5 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

* It's a great brand * Great partners * Decent product with strong distribution

Inconvénients

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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