Sinking ship - Avis employé Customer Support OpenTable

2,0
11 sept. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

OpenTable was an amazing company in the beginning. The culture is amazing and my coworkers were great. The pay was decent. Remote work is a plus.

Inconvénients

More and more was piled on our plates. Products rolling out without being complete, leaving support to deal with the angry customers. The whole company got to leave early on Fridays in the summer, except support. There were often "company weeks off" which included everyone - but support. Support was always an afterthought. Lay offs came unexpectedly after being told for months that it wouldn't be happening. Over 65 people were laid off, with their positions being outsourced to Mexico.

Découvrez plus d’avis sur OpenTable

5,0
10 juin 2026
Freelance (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good company culture and team

Inconvénients

There is not negative aspects.

3,0
26 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Profitable company part of Booking Holdings group

Inconvénients

Not a clear AI vision

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