Everything here is amazing! - Avis employé Customer Service Representative (CSR) OpenTable

5,0
27 juin 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I love that we have drinks and snacks in the refrigerator, I can trust my supervisor and colleagues, we have a really nice work environment, and I the fact that I get paid when I got sick.

Inconvénients

I would like to have some time scheduled to read with calm the KA's we have, so I can have all this information without checking them all the time. I would also love to have more time scheduled for my training I have a lot of them and I never have time to do them ):

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5,0
2 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great place to work - really good work life balance and culture.

Inconvénients

Not much to say, everything is good

1,0
5 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

* It's a great brand * Great partners * Decent product with strong distribution

Inconvénients

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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