This organization will implode - Avis employé Support Engineer NiCE

1,0
16 oct. 2015
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great coworkers, and former coworkers. Not much else to say.

Inconvénients

Where to start? Lies to customers. Sells them services they cannot, nor intend to ever deliver. Completely unethical. Not the same reputable organization I started with. Has lost a huge amount of talent in the Americas, leaving a small team to hold the ship together while it sinks. Support is being shifted to India, and the engineers there are not prepared. Quality testing of the product has been phased out to cut costs, creating unstable environments for customers who are already getting inferior support because there are so few people left who even know what they are doing.

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5,0
16 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

NiCE is not only in great financial shape, but also its culture of innovation and inclusion is fantastic. NiCE keeps growing and investing in their employees. There are plenty of opportunities for growth. It is refreshing to see a company that is able to recognize their employees, not only financially with a good salary and benefits, but also in training and recognition. It is also very exciting to see that NiCE is at the core of all the AI innovations, so if you like cutting edge technologies, this is the right place to be! There is always something to learn!

Inconvénients

As the company grows organically and through acquisitions, there are potential challenges of miscommunication or unnecessary processes that are expected for any company at this stage

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Réponse de NiCE
1mo
Thank you for sharing your experience. At NiCE, we’re driven by innovation and real world impact, a focus that continues to shape our growth. This is reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. As we continue to scale, we remain focused on creating meaningful opportunities for leaders to learn, innovate, adapt, and grow their teams. Wishing you continued success in your career journey at NiCE!
3,0
9 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The product itself is strong, and the market position of the company opens doors

Inconvénients

High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

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