NetDocuments

Excellent Company - Avis employé Business Manager NetDocuments

5,0

8 juil. 2021

Recommande

Approbation du PDG

Perspective commerciale

Avantages

A platform clients want and need, fantastic to interact with colleagues, partners, Prospects, clients and ISV’s so passionate about a DMS

Inconvénients

I can’t think of any which would prevent choosing ND

4,0

3 avr. 2025

Onboarding customer success manager

Recommande

Approbation du PDG

Perspective commerciale

Avantages

Company is great and has its faults. Feel like the CS team is the only one quickly 'leveling up' but it takes a while to get ducks in a row. My experience has been pretty good, with usual frustrations. But after years in the legal industry and few years with ND, the OCSM is by far the best team I have ever worked with hands down. We are always busy but we support each other and the systems in place are pretty great, need a few fixes.

Inconvénients

Executive leadership talks about making strong, well thought out decisions but maybe they're thinking a little too long. Feels like we are being talked at as I don't really feel a connection with them.

Réponse de NetDocuments

Thank you for your thoughtful feedback. We're glad to hear your experience has been positive overall and that you feel supported by your team—especially within the OCSM group. We appreciate your insights around executive communication, UX challenges, and the partner training model. These are important areas, and we’re actively exploring improvements to drive clarity, streamline processes, and better support our teams. And thank you for highlighting your manager’s contributions—recognition is well deserved, and we’ll be sure that’s acknowledged. We truly value your perspective and the passion you bring to the team.

Excellent Company - Avis employé Business Manager NetDocuments

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