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Thank you for your feedback we take concerns about patient care, and the staff experience very seriously. At Monarch, we’re committed to a safe, supportive environment for both residents and team members. We continue to focus on strengthening leadership, communication, and training to ensure high standards of care. We value both positive and constructive feedback as it helps us improve. If you’re open to it, we’d appreciate the opportunity to connect and learn more. Please reach out to Jessica Olson, VP of HR, at jeolson@monarchmn.com.