Great Culture but Poor Job - Avis employé Technical Support Engineer MicroStrategy

2,0
13 oct. 2019
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The people in TS at MicroStrategy are great, the culture and friendships you make will last outside of work. We had fixed hours of 9-6 or 10-7, and you don't take work home outside of that. Free food, snacks, coffee, and even beer on tap in the company lounge. Good benefits - with a percentage matching up to 12% for 401k, health/dental/vision, hsa/fsa, etc.

Inconvénients

When I first started we had quarter team events, yacht parties, and other fun activities. Over the last year - all of that disappeared. TS is constantly seen has beneath account/sales, tech, and other departments and we aren't respected or professionally treated within the company. Middle management makes decisions for us without any input from our end - such as changes to systems, moving floors, etc. Department management micro-manages, forces tasks, adds additional work without proper compensation, lacks transperancy, and bends at the will of any input from anyone at Cxo level or other departments even if it jeopardizes their team. Lack in growth as TS management will not allow you to move internally to other teams and make false promises or promotions and taking on more tasks.

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5,0
30 juil. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good pay and benefit. Great support for immigration and legal. Great work life balance. Supportive and talented co-workers

Inconvénients

No management level issues at least in my team.

3,0
14 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

You will learn ALOT here and if you can stomach the culture you can get promoted quickly or move teams with little friction. Above market rate benefits that start Day 1 Generally speaking good camaraderie amongst the worker ranks I’ve held multiple roles and have appreciated the opportunities to travel internationally which was life changing The product has a little bit of a learning curve but it genuinely is something special once it’s up and running I felt that towards the end of my tenure my pay was exemplary although I really had to earn it

Inconvénients

Wowwwww where to begin… Well it’s a top down organisation but also a market laggard. Given our position relative to our competitors this regime of leadership is responsible for missing the moment in Cloud, BI and AI. Middle management and upper management alike don’t have a clue and it’s definitely a soap opera of leadership and empire or cult building. Not a great feeling of purpose when everything you do internally as well as with customers is overshadowed by Bitcoin. Dwindling customer base. We’re really only making money by replacing ironically technologies older than us (Cognos,BOBJ) or moving existing customers to our managed cloud The community is totally dead especially internationally. Minimal on the ground experts at strategy and a very loose and underfunded partner program Product conceptually is great but struggles to differentiate from hyperscalers and modern cloud data platforms on value. Leadership can definitely get a little preachy touting merits or metrics that are pretty vain in the big picture Specifically in the last 3 years gaslighting has been the norm for management. Everything here feels performative and doing your best to do your work without upstaging or upsetting your manager. The RSU distribution definitely feels like serfdom. The employees at the bottom get a single digit or if you’re a heretic you get double digit number of RSUs, but it definitely does not seem fair that the benefits of the Bitcoin strategy rolled to the top, at least when the asset is up

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