CEO and Chief of Staff are a toxic combination of incompetence, cruelty, and arrogance posing as leaders. - Avis employé Employé (anonyme) Metropolitan Development Council

Staff truly cared for the well-being of clients and staff planning and organization was well-conducted but frequent staff turn-over.

Staff turnover too frequent and sanitization of incoming baggage should be revamped.

Community service, mission statement is good

Lack of employee support, they recently got rid of the best manager we had that actually showed up to work and guided/ supported our team. Now we are left with 2 bullies that retaliate on us as soon as we report an issue. HR continues to ignore employee complaints. At one point we were all told in a meeting to only address issues with the bully and to stop going to HR. When the bully is the issue what will be fixed?Very toxic , Turn over is high, leaving others with double the workload - new hires don’t get trained because the manager is never physically at work and does not answer the phone when they “work from home”. Emails go ignored.