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      MetLife

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      Avis sur MetLife

      Terrible place and borderline immoral - Avis employé Customer Service Associate MetLife

      1,0
      23 janv. 2026
      Customer service associate
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      No pros to working for this company.

      Inconvénients

      There are significant issues with staff management. The company also relies on third-party agents to sell its insurance policies, and these agents are often misleading when explaining policy coverage. As a result, customers are frequently misinformed and, in some cases, appear to be mis-sold accident protection and life insurance policies. These sales practices often target individuals with limited English proficiency or other vulnerabilities. The company is evidently aware of these concerns, as complaints are regularly raised; however, the impact is largely borne by an overworked and underpaid customer support team rather than being addressed at the source.

      Découvrez plus d’avis sur MetLife

      5,0
      7 avr. 2026
      Director
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great culture that actually cares about customers and employees

      Inconvénients

      Old school and Legacy environment

      1,0
      9 juin 2026
      Csa - customer service associate
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Good support for new people managers were very helpful and always available

      Inconvénients

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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      Recherches associées: Offres d’emploi chez MetLife | Salaires chez MetLife | Avantages sociaux chez MetLife | Entretiens chez MetLife
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