Awful Shambles - Avis employé Virtual Receptionist Message Direct

1,0
19 mai 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

There are none that I can think of.

Inconvénients

I worked for Message Direct for 6 months. And can say with confidence that it is the worst company I've ever worked for, and most toxic atmosphere I've ever had the displeasure of working in. Day to day bullying, micro managed down to your individual Comfort break times. Accusations of Insubordination when suggesting ways the company could change their ethos and expectations. Poor training. Extremely rude management. Childish and petty behaviour from the CEO. Very unprofessional, argumentative and confrontational. You are expected to take calls for example for Child Psychiatric Lines with no training on how these calls should be handled. Overall, a dire company with no care for the mental wellbeing of their staff. A disgusting attitude towards listening and collaboration and I am proud of the fact that I quit. Do not work for this shambles.

Découvrez plus d’avis sur Message Direct

4,0
12 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible hours and a friendly team

Inconvénients

Some of the calls could be difficult to handle

2,0
15 juin 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Slighter better than average wage at entry level. Some of the first line supervisors and managers are good people in bad jobs. If your good in the role they will move you into a slightly more responsible place but no additional money is forthcoming.

Inconvénients

Bare minimum on staff benefits Expect you to work all hours Promise hybrid but set the bar high and threaten to withdraw it forcing you into the office for late shifts (ferndown is a wasteland after 5pm) Promise Hybrid but make it as difficult as possible Micromanaging breaks & lunches Lunches and breaks are bear legal minimum Always short staffed and busy as they run staff into the ground and then wonder why sickness is so high.

1
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