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      Mercer

      Fait partie de Marsh

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      Avis sur Mercer

      Valued Clients Over Employees - Avis employé Customer Service Representative Mercer

      2,0
      19 avr. 2019
      Customer service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Extensive, paid training and plenty of opportunities. That is, if you can keep up with the ever escalating and changing demands of the clients and/or quality-assurance dept while also enduring the grueling and mandatory open enrollment overtime hours.

      Inconvénients

      Mercer's company culture and practices prioritized clients over employees. They lost many great people who cared about the happiness and well-being of Mercer employees above the clients.

      Découvrez plus d’avis sur Mercer

      5,0
      11 janv. 2026
      Stagiaire (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      The leadership, communication, early career growth, and environment is very positive.

      Inconvénients

      None, it was a great company to be at.

      2,0
      2 juin 2026
      Proposal specialist
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Remote flexibility, which is nice.

      Inconvénients

      You will not get a raise and if you do, it'll be 1%. Managers will not help you with escalating issues, you're on your own. It'll be blamed on you. You'll work so much overtime you won't have a social life.

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      Recherches associées: Offres d’emploi chez Mercer | Salaires chez Mercer | Avantages sociaux chez Mercer | Entretiens chez Mercer
      Avis sur MercerAvis pour Customer Service Representative chez MercerAvis sur Mercer