Love my job. Shame about the ELT. - Avis employé Microenterprise Development Many Rivers Microfinance

Some of the co-workers were kind and supportive, but that’s about the only positive thing I can think of.

The workplace culture is extremely toxic. I was continually harassed and discriminated against to the point where I felt I had no choice but to leave. I would have definitely had a case with Fair Work given the severity of the treatment I endured, but I decided it was easier to walk away. Unfortunately, I wasn’t the only one — many employees experienced similar treatment. The turnover rate here is shockingly high, and management’s style is built on micromanagement and constant questioning rather than trust or respect.

Working with the clients can be rewarding.

Working with the clients exposes you to a lot of vicarious trauma and there isn't a lot of support for that. Senior leadership team needs to be completely refreshed. Organisation is KPI focused, not outcomes focused like they claim. If staff were treated even half as well as clients are, not only would there be a boost to morale and better retention, but they would far exceed even the most unrealistic KPIs. And let’s not forget the elephant in the room - wearing a name tag that says ‘Underpaid for Overqualified’.