Silicon Valley ego with none of the substance - Avis employé Deal Ops Make

1,0
22 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Beautiful office in a very nice location. There are a few genuinely good people, especially in HR who work hard to try and mend everything that is broken within the organization.

Inconvénients

Hostile work culture with unprofessional leadership. Lack of actionable feedback and questionable financial prioritization regarding company wide events versus actual revenue growth. The internal culture specifically the homenous leadership struggles with entitlement. The "courage and candor" values have been misinterpreted to create a hostile atmosphere.

avatar
Réponse de Make
1mo
Thank you for taking the time to share this feedback with us. It is concerning to read and important to be acted upon. While we appreciate your kind words about our office and some of the people here, we understand that they do not and cannot outweigh the concerns you raised We are truly sorry to hear that your experience with our culture and leadership felt this way. A Make workplace is aimed to be built on respect, clarity, and constructive feedback, and it is clear from your review that this was not your experience. Our value of Radical Candor should never come across as hostility or a lack of respect. If people experience it that way, that is something we need to take seriously and reflect on. If you would be open to sharing more, please reach us at people@make.com. We would genuinely like to investigate the concerns you raised further.

Découvrez plus d’avis sur Make

5,0
21 avr. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Amazing team dynamic - Great product - innovative product team

Inconvénients

- Unfortunately their sales team resides in Raleigh, NC

avatar
Réponse de Make
1mo
Thank you for sharing your experience with us. 💜 We really appreciate your kind words about the team dynamic, the product, and the innovative spirit of the product team. It is great to hear that those parts of your time at Make stood out. Thank you again for taking the time to leave this review. It means a lot to us.
1,0
21 mai 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Cool product that still has real potential in the age of AI. There are some really great people here, especially on the sales team. Compensation can be good.

Inconvénients

The company has been hiding bad execution for years behind the organic growth of its selfserve business. Good data, working systems, a real digital marketing strategy, none of this was ever put in place. Leadership was more interested in small intimate dinners and events than in generating real demand. Pricing differentiation has been a known problem for years and nothing has ever been done about it. This was okay when there were no real competitors. That changed last year. The company lost its influencers, its growth, and AI tools are now eating into the product value. But the company does not even have the basic things in place to understand what happened or what is needed to fix it. Now they are trying to act like a high growth company for the first time and it is not going well. They cut 15% of the workforce and tried to keep it quiet, which caused one week of panic and rumors. They could not even execute a simple layoff. The values they introduced, extreme ownership, get it done, craftsmanship, these just became ways to overload the employees while the executives do not follow them at all. No ownership of poorly executed layoffs, no getting it done for marketing growth or systems improvement, no craftsmanship in what is being launched because everything comes out rushed and incomplete. You always feel like you are failing and it is not good enough even when you give everything. Everyone at Make feels like they are not good enough no matter how hard they work. The company asks everything from you but does not hold itself to the same standard, and instead of recognizing the effort, they just tell you how bad everything is and how everyone needs to do more.

4
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Réponse de Make
1w
This is a substantive critique and it deserves a direct response. On the values: Extreme Ownership, Get It Done, Craftsmanship set a genuinely high bar and it applies to everyone at Make, leadership included. Make is a high-performance environment. That won't change. Where the bar hasn't been applied consistently across levels, that's the part worth addressing directly. On the restructuring: every person affected received a direct conversation, clear reasoning, and fair compensation. Individual support was in place throughout. Where the experience felt different from that, we want to understand the specifics. On performance expectations: high standards and recognizing genuine effort aren't in conflict. Where they've felt like opposites, something in how the standard is being applied deserves a direct look. The advice here is worth taking to the top. Reach us at people@make.com.
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