Avantages
I like my coworkers and supervisor
Inconvénients
Low pay Overworked and company will not hire more help even after constant complaints from agents but I guess upper management isn't the one being called and yelled at so what do they care. Gilbert office is always forgotten about. Mapfre focuses on Webster and could care less that more and more people are quitting. Company does not make you feel appreciated and could care less how loyal and a good of a worker you have been. They work you until your breaking point and than refuse to give you answers on why they are not willing to get more help. Constant talk about how they hope to change things after horrible "Great place to Work" survey results from employees and yet it's getting worse.