Avantages
Great people for the most part, free lunch every Friday, chance to explore various companies and their products if you are interested in that sort of thing.
Inconvénients
Chaotic work environment, with little to no guidance for job requirements or expectations. The company reorganized three times in 2015 alone, including hiring and firing corporate strategists who exposed weaknesses in the company's policy once they pointed them out to the CEO/COO. Top management micro manages customer service side of the workflow and refuses to acknowledge the reality of the work and the types of work done in that division, which leads to overworked, overstressed employees who they just fire once they change gears and leave everyone scrambling to pick up the pieces. Poor consistency with pay, workload, and processes. Job work changes almost weekly, and when it does it comes with vague instructions like "It's just common sense, just do this this way and it will be fine," except those instructions are loaded with a lack of understanding of what that job actually does. C-Suite does not listen to employees about the realities of the work and their clients. Too many clients have a direct line to the CEO which artificially alters workflow, expectations, and ability to manage time, and then the blame always falls on the worker at the bottom. Positions filled and employees burned through to be replaced by new versions instead of working to make positions better. Constant demeaning speech from C-Suite: "You're all expendable, we don't need you, we can do this job without you" and "What are you all, stupid? I can do this with my eyes closed! You should all just know what to do, I shouldn't have to tell you your job descriptions!" People get written up for facial expressions, jokes, and other pieces of humor up to days after the event because the C-Suite imagined a slight against them Newest C-Suite member is questionable, and does not know the product or industry.
