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LensCrafters

Fait partie de Luxottica

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Bad Company Direction - Avis employé Eyewear Consultant LensCrafters

2,0
7 avr. 2017
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Easy work with lots of room to learn new things. - Free pair of glasses every year of employment and a free eye exam every year.

Inconvénients

- Like most retail locations, your store's manager has a very large impact on how you will be treated. I had a great experience with my manager, but I know many others who have had issues. - Extreme sales pressure. This has come on more recently, but there is a huge push on making sales goal in any way possible. They constantly threaten job security on making goals or not. -Uncomfortable work environment. Employees are supposed to be standing at all times. Some locations have even gone as far as just taking away all chairs, even the chairs for customers. -The company seems to be going in a very bad direction. Prices on frames and lenses keep going up and up while variety in styles and shapes keeps decreasing. Our lens options are very limiting for many people. If you have only worked/purchased from lenscrafters you probably wouldn't even realize the plethora of lens options and technologies that are out there. The company has also decided it wants everyone at the store level to endlessly track sales on many different forms. I am not joking when I say we have to write each individual sale on MULTIPLE sheets, forms, and even wall posters. Lenscrafters also has plans to close down labs located in stores. It really seems like the company only cares about its bottom line, even more so now and going into the future. - Pay seems to be a bit on the low end.

Découvrez plus d’avis sur LensCrafters

5,0
26 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Worked well with a flexible schedule

Inconvénients

Busy work during slow times

1,0
19 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

when I first started it was a very employee based company. Great discounts, great benefits. Regional managers were swift to help if we had questions and offer support

Inconvénients

Since last year the environment has changed vastly. They no longer care about the employees and only want results. They have raised prices and insurances dont cover as well as they used to and they expect the managers to just force people to buy. If you dont make your monthly goals youre put on a PIP and the Regionals are constantly threatening you to make them. The work life balance does not exist. There is a group chat with your fellow store managers hosted by the Regional and if its your day off they still expect a response. I know it comes from the top down but the micromanaging has gotten so awful. Down to the minute you must be scheduled correctly. I have been here for 3 years and have never had a positive review even though our store has exceeded its goals. Doesnt matter to them, they expect more and more. They raise goals constantly and the only answer they have for making sure we hit those goals is no one leaves, even though they can get the same product from a competitor at a much lower cost.

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