Avantages
Their mission is admirable, the few customers that they do have are great.
Inconvénients
The way the company trains and manages staff makes it difficult for employees to succeed. What they call "training" is not actual training, it’s mostly observing other trainers, with very little hands-on practice or guidance. Instead of giving clear direction, management tends to lead you along without truly helping you learn or improve.
They also tend to sell you on a dream during the hiring process, painting the job as one thing, but the reality turns out to be very different. This leaves employees feeling misled and unprepared.Pay isn't great, hours are not the best, and it's not a stable job.
On top of that, management often engages in gossip about other employees instead of focusing on building a supportive, professional environment. This creates unnecessary tension and makes it hard to feel secure or respected at work.
Feedback tends to be more discouraging than constructive, and there is very little structured support from leadership.
If the company invested in real, hands-on training, avoided misleading promises, and encouraged professionalism within management, this could be a much stronger workplace. Until then, those considering a position here should be cautious about the lack of proper training, unprofessional culture, and the gap between what’s promised and what’s delivered.