LLS likes to keep their employees scared and confused - Avis employé L5 Interpreter LanguageLine Solutions

3,0
18 févr. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Do not have an experience with other interpreter agencies, but as the worker exploitation in the US goes, they are not the worst offenders. Worker activists and lawsuits seemingly improved the pay and PTO meaningfully, compared to a few years ago.

Inconvénients

Even if you do great they would still want you to worry for your job stability, policies are confusing on purpose, getting a day off can be a whole separate can of worms. If you need to figure something out, you are on your own with the pile of websites and policies.

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Réponse de LanguageLine Solutions
1y
Thank you for taking the time to share your feedback. We appreciate your perspective and are glad to hear that improvements in pay and PTO have been beneficial. We understand that job stability and clear policies are important for our interpreters. We strive to create a transparent and supportive work environment, and we recognize that navigating policies and procedures can sometimes be challenging. Your feedback is valuable, and we will continue working on making our processes more accessible and improving interpreter support. If you have specific concerns or suggestions, we encourage you to reach out to us at interpretercommunications@languageline.com.

Découvrez plus d’avis sur LanguageLine Solutions

5,0
27 oct. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Inconvénients

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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Réponse de LanguageLine Solutions
8mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
1,0
24 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Stay home. That's all. Nothing else.

Inconvénients

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

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Réponse de LanguageLine Solutions
3d
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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